OneDrive files stuck in Sync Pending

IT Support
Nathan Work
2
min

OneDrive files stuck in Sync Pending

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Nathan Work
on
June 15, 2021

On two occasions now, we’ve seen cases where files in OneDrive aren’t syncing (Status: Sync Pending,) and as a result, files opened in Word, Excel, etc. don’t have AutoSave turned on.

  1. Open an admin-elevated command prompt (search for ‘command prompt,’ right-click on the result then choose Run as Administrator.)
  2. Run ‘chkdsk /r’
  3. Then restart the computer!

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On two occasions now, we’ve seen cases where files in OneDrive aren’t...

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